Learn / Homes

Homes guide

Bill credits: when using less costs more

A credit sounds like a gift. It's a condition.

Short answerA bill credit takes money off only when your usage lands in a set range. Outside that range, you pay the full price.

The bill credit cliff A line shows the real price you pay at different usage. It is high, dips only inside one narrow usage window where the credit applies, then jumps back up. A marker shows a summer month landing outside the window. Credit window You, in July Less use More use
The price dips only inside the credit window. Summer months often land outside it.

How it works

The plan takes a set amount off your bill if you use between two numbers in a month.

Use a little less or a little more, and the credit is gone.

Who it hurts

Homes whose usage swings with the seasons. That's most Texas homes.

Ask these first

  • What usage range triggers the credit?
  • What's the price outside that range?
  • How many of your 12 months land inside it?

Static's takeIt's not a deal if it only works in October.

Want us to check yours?

Send a bill. We read it and call you with a real number.